Following on from our last update to you, the Cinderella Line service has seen little improvement since the introduction of the May 2018 timetables, with services routinely being overcrowded and cancelled and short notice. In our last update about the service, we explained how the message we have been feeding back to Thameslink, based on our experience – which is the same as yours - is that this is simply unacceptable and cannot continue. What happens now? It has been widely