Thameslink and Great Northern railway were recently rated the worst for customer satisfaction in a recent survey. Consumer group Which surveyed a number of rail passengers accross the country to measure customer satisfaction for all rail users. Thameslink customers were only 46% satisfied with the service they receive. The findings from Which just confirm our own view that Thameslink urgently need to make improvements to the passenger service and ensure that passengers can travel safely and without delays. A statement from Govia Thameslink Railway, which runs Thameslink & Great Northern, as well as Southern and Gatwick Express routes, said: "We know that passenger satisfaction is strongly li
Our campaign was today featured on the East London Lines news page with a write up about what we have been doing. You can read the full article here We are also pleased to let you know that we are slowly moving towards arranging a meeting with Govia Thameslink, Network Rail and Vicky Foxcroft (MP for Lewisham) so that we can raise some of the key issues that came to light in our public meeting. In the meantime, we urge you to do all you can to help the campaign - make sure you have signed our petition and asked friends and family to do so too. Please also write directly to Thameslink to complain - this is so important so that they can see the amount of complaints specifically about our poor
Wow! Thank you so much!! Over 100 local residents attended our meeting with local councilors Pauline Morrison, Vicky Foxcroft, Alan Hall and Tom Copley from the London Assembley. We also welcomed Councillor Renata Hamvas from Southwark Borough as many local residents there have already been in touch with her regarding the same issues that we face in Lewisham with the current Thameslink service. Unfortunately neither Govia Thameslink nor Network Rail were able to send representitives to the meeting to hear our concerns which was disappointing however the meeting was still a great success as everyone had the opportunity to air their issues with the current service. Vicky spoke first to introd
Our first public meeting is planned! Our dedicated team have been working hard to produce and distribute flyers to invite local residents and commuters to our first public meeting. We have arranged for local MP Vicky Foxcroft to come to chair the meeting and listen to the views of passengers that use the service. We want to encourate all local residents and commuters to attend and share their views about the Thameslink service. Local councillors Pauline Morrison and Alan Hall will also attend, along with Tom Copley from the London Assembly Transport Committee.
Welcome to our new website! We have been working hard to update our Facebook and Twitter feeds with information about the campaign but we realised that we need to do more to put all of the campaign information in one place. Our team have been working hard to build a website to contain all of our information about the campagin and you can find everything you need. Check our the about the campaign section for more information about why the campaign has been setup and look in the how to help section for ways that you can support us. We welcome your feedback about the site and hope you find it useful.
NUNHEAD CROFTON PARK CATFORD BELLINGHAM BECKENHAM HILL RAVENSBOURNE